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Telehealth

Telehealth Quick Start Guide

Video Tutorial

Access TruClinic

Before You Start

Please take a few moments to make sure your devices and software are up to date to avoid potential delays using the Bozeman Health Telehealth software TruClinic.

You Will Need:

  • A laptop or desktop computer with a webcam and a microphone, or tablet, or smartphone.
  • An internet connection.
  • Google Chrome, Mozilla Firefox, or Opera web browser. (If using an Apple device download the TruClinic App)

Update Your Software!

  • Update your web browser. Open your web browser and click on the menu option “About Google Chrome” (or “About Firefox” etc.). This will automatically check to see if you have the latest version installed. If you do not, the browser will provide you with simple instructions to follow.
  • Update your webcam and microphone. The following steps will suffice for most computers, and are a good idea, in general, to keep your computer up to date!
    • Apple computers: Click on the “Apple” icon in the top left corner and click on “Software Update”. This will open the App store and will automatically detect any updates available for your computer. Install all updates pertaining to your operating system (OS) and your webcam and microphone.
    • Windows computers: Open the “Control Panel.” Find it by using the search function located in the “Start” menu. Open “Windows Update.” This will automatically detect any updates available for your computer. Install all updates pertaining to your operating system (OS) and your webcam and microphone.
    • Smartphones and Tablets: Ensure that your device's software updates are current.

If you are having problems, please visit https://bozemanhealth.truclinic.com and click on the Support tab for access to our FAQ’s or to contact us for help.