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Bozeman Health News

Media Resources

The Bozeman Health marketing and communications department oversees all media and public relations for Bozeman Health, including:

  • Bozeman Health Deaconess Hospital

  • Bozeman Health Big Sky Medical Center

  • Bozeman Health Hillcrest Senior Living

  • Bozeman Health Belgrade Clinic and Urgent Care

  • Bozeman Health Urgent Care—Main Street

  • Bozeman Health Medical Group

  • Bozeman Health Clinical Research

We are happy to be a resource for the media and our community. Interview and general media inquiries are always welcomed and every effort is made to accommodate requests.

Members of the media must always be escorted by a member of the marketing and communications team when on any Bozeman Health campus. Advance notice must be given by contacting the Bozeman Health PIO/director of marketing and communications. Failure to comply may result in media being asked to leave the premises.

Contact

Contact Bozeman Health’s PIO and director of marketing and communications for all interview requests, patient condition reports, general media inquiries, and exterior or interior videography/filming or photography:

Lauren Brendel, M.S.
LBrendel@bozemanhealth.org
Office: 406-414-1885- weekdays, 8 a.m. to 5 p.m.
Cell: 425-260-7124-after-hours and weekend requests, call or text.

Naming Conventions

Bozeman Health is a non-profit integrated care delivery system and encompasses all Bozeman Health entities. We appreciate your adherence to our proper naming conventions, listed below.

Bozeman Health-use when referencing Bozeman Health as a system or organization.

Bozeman Health Deaconess Hospital-located at 915 Highland Boulevard in Bozeman. Use full name on first reference; Deaconess Hospital is only appropriate on second reference. No other variation is correct.

Bozeman Health Big Sky Medical Center-located at 334 Town Center Avenue in Big Sky. Use full name on first reference; Big Sky Medical Center is only appropriate on second reference. No other variation is correct.

Bozeman Health Hillcrest Senior Living-located at 1201 Highland Boulevard in Bozeman. Use full name on first reference; Hillcrest Senior Living is only appropriate on second reference. Use specific community living name if appropriate or suitable to the news piece:

Bozeman Health Hillcrest Senior Living Aspen Pointe (Independent Living)
Bozeman Health Hillcrest Senior Living Birchwood (Assisted Living)

Bozeman Health Belgrade Clinic and Urgent Care-located at 206 Alaska Frontage Road in Belgrade. Use full name on first reference; Belgrade Clinic and Urgent Care is appropriate on second reference.

Bozeman Health Urgent Care-Main Street-located at 1006 W Main Street in Bozeman. Use full name in all references.

Bozeman Health Urgent Care-Main Street

Bozeman Health Medical Group-Use full name in all references. Preference is to list location where employed physician works, i.e. Dr. Blake is a pediatrician at Bozeman Health Belgrade Clinic and Urgent Care.

Bozeman Health Clinical Research-located at 950 Stoneridge Drive, Suite 1 in Bozeman. Use full name in all references.

Bozeman Health clinics and employed physician practices-typically Bozeman Health followed by the specialty, i.e. Bozeman Health Pediatrics or Bozeman Health Family Medicine. Contact director of marketing and communications for any clarifications.

Patient Information

The care and privacy of our patients is of utmost importance to Bozeman Health.

Bozeman Health adheres to all regulations and standards governed by the Health Insurance Portability and Accountability Act (HIPAA) regarding the use and release of a patient’s protected health information (PHI). For more information on HIPAA or PHI, visit https://www.hhs.gov/hipaa/index.html.

The American Hospital Association provides guidance on the release of patient information:

Patient condition may be provided consistent with the limitations imposed by the HIPAA privacy standards. The HIPAA privacy regulations have specific provisions for the release of limited information about a patient without the patient's authorization when someone specifically asks about the patient by name. Unless a patient objects, the following information may be placed in a hospital directory:

  • The patient's name
  • The patient's location in the health care provider's facility
  • The patient's condition, described in general terms that do not communicate specific information about the individual

Should a member of the media, a family member, friend or individual make an inquiry as to the condition of a patient, the following guidelines, provided by the American Hospital Association, will be followed:

If an inquiry is made using the patient’s name, general condition information may be provided that does not communicate specific information about the individual. One-word descriptions of a patient's general condition will be given:

  • Undetermined: Patient awaiting physician assessment.
  • Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
  • Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are favorable.
  • Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.

A patient’s location within Bozeman Health Deaconess Hospital or Bozeman Health Big Sky Medical Center will not be given to members of the media.

There are times when a member of the media, a family member or friend may have the name of a patient they believe to be in our care. A requestor may be told that the patient in question is not in our system and therefore, Bozeman Health is unable to provide any information. This typically occurs when:

  • The patient, or their designated representative, has requested that they be marked “confidential,” meaning that they do not wish to have any information shared
  • The patient was not admitted
  • The patient was treated and transferred to another facility
  • The patient was treated and released
  • The patient refused medical attention

Deaths

Bozeman Health reports any death of a patient to the authorities as required by law. Typically, public information about a death will be disclosed after efforts have been made to notify the next-of-kin. Information about the cause of death must come from the patient's physician, and a legal representative of the deceased must approve its release. This means that Bozeman Health cannot share information with the media on the specifics about sudden, violent or accidental deaths, or deaths from natural causes, without the permission of the decedent’s next-of-kin or other legal representative.

Public Information

Police reports and other information about hospital patients are often obtained by members of the media. The claim is frequently made that once information about a patient is in the public domain, the media is entitled to any and all information about that individual. This is not true. Health care providers are required to observe the general prohibitions against releasing health information about patients that are found in the HIPAA privacy standards, state statutes or regulations, and the common law, regardless of what information is in the hands of public agencies or the public in general.

For additional information on HIPAA, PHI, and patient condition reports, visit https://www.hhs.gov/hipaa/index.html.

*Content taken from the American Hospital Association.

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