Bozeman Health COVID-19 Information
Access the Bozeman Health COVID-19 Hotline by calling 406-414-2619.
Hotline hours are weekdays from 7 a.m. to 6 p.m. and weekends from 8 a.m. to 5 p.m.
Bozeman Health remains committed to the health and well-being of our community and our workforce.
If you have an upcoming appointment, or if you had an appointment that was cancelled, you will be contacted to confirm or reschedule the date and location of your appointment time, procedure, or surgery. Additionally, since March 19, 2020 we have increased our capacity for telehealth care and that option remains available for patients unless an in-person visit is needed. Should an in-person visit be needed, the following precautions remain in effect:
- limited open entrances
- heightened visitor restrictions
- entrance screening for temperature, respiratory symptoms, and purpose of your visit
- appropriate cloth face covering. Please wear a cloth face covering to your appointment and in common areas of the clinic or hospital. You can find information on appropriate cloth face coverings here: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
You are encouraged to contact your provider with any questions or to seek medical care. Call 911 for an emergency and if you have signs and symptoms of stroke or heart attack. Precautions have been implemented to help keep you safe. Please don’t delay care, as we are here to ensure your health needs are met.
Visitor Restrictions in Effect
Visitor restrictions have been in effect since January 13, 2020 due to influenza and have been heightened for Bozeman Health Deaconess Hospital, Big Sky Medical Center, Hillcrest Senior Living and ambulatory care sites in light of the COVID-19 pandemic.
At the current time, essential visitors only will be allowed to accompany patients, subject to the restrictions and exceptions described below.
Essential visitor circumstances include:
- Any patient who requires a caregiver assistance for cognitive, mobility, or behavioral support.
- All hospitalized pediatric patients and obstetric patients are permitted ONE visitor/companion age 18 or older.
- Patients who are at the end of life may have a maximum TWO visitors:
- End of life refers to a patient who is highly likely to die in the coming days and is not restricted to patients who are receiving palliative care.
- Each unit manager has the discretion to limit the duration of the visit based on clinical considerations.
- Visits from a minor are permissible if accompanied by a parent or guardian and approved by the care team.
- Patients who are the sole caregiver for minors or adult persons requiring continual caregiver oversight and have no other options but to bring those minors or adult persons to scheduled appointments.
- Essential visitors will be screened at specified entry points for symptoms of respiratory illness, and pending SARS-CoV-2 test results. Respiratory illness symptoms include new-onset of cough, shortness of breath, difficulty breathing, fever, chills, muscle pain, sore throat, new loss of taste or smell, headache, runny nose, and gastrointestinal symptoms like nausea, vomiting or diarrhea. Any visitor with these symptoms should not be allowed to enter a Bozeman Health care site. Only asymptomatic visitors, without pending SARS-CoV-2 tests, will be allowed into facilities.
- Very rare exceptions for end of life circumstances, if the physician and dept. leaders are in agreement, may allow for an essential visitor who has been screened to have respiratory illness, or a pending SARS-CoV-2 test, or is on isolation or quarantine orders.
- Each essential visitor must wear a face covering while in any Bozeman Health care site, visitors will be asked to bring their own face covering.
- Essential visitors should stay in the patient’s room or designated waiting area except when arriving at or departing from the care site.
- Essential visitors under the age of 16 are strongly discouraged from visiting. In extenuating circumstances where there are no other options than to have the visitor under the age of 16 in the facility, an exception may be considered by the leadership and care team of the area in which the patient is receiving care.
- Patients who have altered mental status or developmental delays (where a caregiver is needed to provide safety) may have one visitor in addition to their caregiver.
- Community-based care providers, who are involved in the care of the patient, may visit for support and care continuity in addition to the patient’s one visitor.
- Essential visitors may not remove supplies or equipment from the patient room or facility.
- Essential visitors of hospitalized patients may leave and re-enter the facility once per day.
- Bozeman Health employees who have family members receiving care at any care site are subject to the same restrictions on visitation.
In addition to the above information, the following is applicable for obstetric patients:
- In the operating room, one partner may be permitted to attend the delivery.
- The partner will be screened upon entry to the building and will be required to wear the appropriate personal protective equipment within the operating room.
- All ambulatory or outpatient obstetric patients undergoing an ultrasound or being evaluated for a complication are permitted ONE visitor/companion age of 18 or older.
Visitors that are permitted at a Bozeman Health care site will be asked to thoroughly wash their hands or use alcohol sanitizer before and after leaving a patient room, exam room, or any health care location. All patients and visitors are asked to wear a cloth face covering.
For patients hospitalized at Deaconess Hospital or Big Sky Medical Center, care teams encourage patients and families to connect via personal devices for phone calls and video chat (FaceTime, Google Duo, Facebook Messenger, etc.)
HILLCREST SENIOR LIVING
- Hillcrest Senior Living residents are allowed visitors only if their health is dependent on hospice, home health, third party services, or other health-related contracted services.
All visitors to all Bozeman Health patient care sites will be screened for respiratory symptoms and fever and COVID-19 risk at open entrances.
Open Entrances at Bozeman Health
Bozeman Health Deaconess Hospital: Entrance 5, Entrance 7, and the Emergency Department entrance are open for patients, staff, and for essential visitors.
Big Sky Medical Center: main entrance is open.
Belgrade Clinic + UrgentCare: main entrance is open.
b2 UrgentCare Main Street and b2 MicroCare: main entrances are open.
Hillcrest Senior Living: main entrances are open.
Hours and Locations for COVID-19 Test Sites
All persons must have a physician order for a COVID-19 test. If you have not talked with a physician, please contact your primary care provider or call the COVID-19 Hotline. Do not go to a drive-up test site without receiving instructions from a provider to do so.
- Bozeman Health Deaconess Hospital, Parking Lot H | Weekdays, 8:30 a.m. to 5 p.m.
- Big Sky Medical Center, ambulance bay | Everyday, from 9 a.m. to 5 p.m.
- Belgrade Clinic + UrgentCare Main Parking Lot: Weekdays, 8 a.m. to 7 p.m. and weekends from 8 a.m. to 5 p.m.
If you do not have a provider order for a COVID-19 test, you can see a provider at b2 UrgentCare to see if you meet the testing requirements.
- b2 UrgentCare Main Street | Every day from 8 a.m. to 7 p.m.
COVID-19 Testing Prices
In accordance with the CARES act, Bozeman Health's charge for COVID-19 test specimen collection is $75.00 (effective April 1, 2020). Other tests and screening may be ordered and provided at the same time of service, which will affect a total bill for this service.
The cost of COVID-19 testing will be submitted to your health insurance, which we will verify when we register you.
If you do not have health insurance, COVID-19 specimen collection is available as a self-pay service for $37.50.
For anyone who cannot afford to pay, financial assistance is available. Please complete and submit a financial assistance application which can be accessed by https://www.bozemanhealth.org/media/1578/financial-assistance-application-2019-english-final.pdf or contact Patient Financial Services at 406-414-1720.
Hours and Locations for Viral Triage Clinics
- Bozeman Health Deaconess Hospital, Entrance 4 | Weekdays from 8 a.m. to 5 p.m. Saturday from 8 a.m. to noon.
- Bozeman Health Belgrade Clinic + UrgentCare | Weekdays, from 8 a.m. to 7 p.m. | Weekends, from 9 a.m. to 5 p.m.
- Big Sky Medical Center | Everyday, from 9 a.m. to 5 p.m.
Infection Control Guidance for Preventing Transmission of Respiratory Illness
WASH YOUR HANDS
The most important way to help prevent transmission of respiratory illness is through practicing good hand hygiene.
- Washing hands for 20 seconds with soap and water is most effective in killing viruses.
- Hand sanitizer with 40-60% alcohol is an alternative until you can wash your hands with soap and water.
COVER YOUR COUGH AND SNEEZE
- Cough and sneeze into your elbow to prevent the spread of germs.
- Throw used tissues into the garbage. Immediately wash your hands after coughing or sneezing.
STAY HOME if you are feeling ill.
- Do not go to work if you have a respiratory illness.
- Do not travel if you have a respiratory illness.
GET YOUR FLU SHOT
- Influenza symptoms are very similar to COVID-19 and the flu is more common than COVID-19. This will also help your doctor narrow the diagnosis if you were to get symptoms later.
If you need to go to the doctor for respiratory symptoms, call ahead to your primary care provider or to UrgentCare. This allows clinics and healthcare providers to properly ensure they can protect others, including those who may be in the waiting areas, health care workers, your family and friends.