Bozeman Health COVID-19 Information
Access the Bozeman Health COVID-19 Hotline by calling 406-414-2619.
Hotline hours are weekdays from 7 a.m. to 6 p.m. and weekends from 8 a.m. to 5 p.m.
Bozeman Health remains committed to the health and well-being of our community and our workforce. As we’ve designed our readiness and re-opening plan, we’ve carefully considered how to move appropriately towards full operational capacity to meet the health needs of our community while continuing to be ready for widespread or clustered COVID-19 surges as stay-at-home orders and business closures are lifted. Our phased approach, which started May 4, 2020, remains in full alignment with the Gallatin City-County Health Department and Governor’s Office recommendations.
If you have an upcoming appointment, or if you had an appointment that was cancelled, you will be contacted to confirm or reschedule the date and location of your appointment time, procedure, or surgery. Additionally, since March 19, 2020 we have increased our capacity for telehealth care and that option remains available for patients unless an in-person visit is needed. Should an in-person visit be needed, the following precautions remain in effect:
- limited open entrances
- heightened visitor restrictions
- entrance screening for temperature, respiratory symptoms, and purpose of your visit
- appropriate cloth face covering. Please wear a cloth face covering to your appointment and in common areas of the clinic or hospital. You can find information on appropriate cloth face coverings here: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
You are encouraged to contact your provider with any questions or to seek medical care. Call 911 for an emergency and if you have signs and symptoms of stroke or heart attack. Precautions have been implemented to help keep you safe. Please don’t delay care, as we are here to ensure your health needs are met.
Visitor Restrictions in Effect
Visitor restrictions have been in effect since January 13, 2020 due to influenza and have been heightened for Bozeman Health Deaconess Hospital, Big Sky Medical Center, Hillcrest Senior Living and ambulatory care sites in light of the COVID-19 pandemic.
Visitors are not allowed at any Bozeman Health care site.
The following considerations are implemented:
- Pediatric patients are permitted one parent/guardian age 18 or older to be with them for their appointment and/or inpatient care
- Labor & Delivery patients are permitted ONE visitor/companion age 18 or older
- If medically necessary for mobility, one person may escort a patient to their outpatient/clinic appointment
- Compassionate exceptions, coordinated with the clinic or department manager (example: end-of-life care, companion for patient with autism, dementia, or Alzheimer’s)
Visitors that are permitted at a Bozeman Health care site will be asked to thoroughly wash their hands or use alcohol sanitizer before and after leaving a patient room, exam room, or any health care location. All patients and visitors are asked to wear a cloth face covering.
For patients hospitalized at Deaconess Hospital or Big Sky Medical Center, care teams encourage patients and families to connect via personal devices for phone calls and video chat (FaceTime, Google Duo, Facebook Messenger, etc.)
HILLCREST SENIOR LIVING
- Hillcrest Senior Living residents are allowed visitors only if their health is dependent on hospice, home health, third party services, or other health-related contracted services.
All visitors to all Bozeman Health patient care sites will be screened for respiratory symptoms and fever and COVID-19 risk at open entrances.
Open Entrances at Bozeman Health
Bozeman Health Deaconess Hospital: Entrance 5, Entrance 7, and the Emergency Department entrance are open for patients, staff, and for patient visitors that have a medical or compassionate exception.
Big Sky Medical Center: main entrance is open.
Belgrade Clinic + UrgentCare: the main entrance is open.
b2 UrgentCare Main Street and b2 MicroCare: main entrances are open.
Hillcrest Senior Living: main entrances are open.
Hours and Locations for COVID-19 Test Sites
- Bozeman Health Deaconess Hospital, Parking Lot G | Weekdays, 8:30 a.m. to 5 p.m.
- Big Sky Medical Center, ambulance bay | Everyday, from 9 a.m. to 5 p.m.
- Belgrade Clinic + UrgentCare Main Parking Lot: Weekdays, 8:30 a.m. to 6 p.m. and weekends from 8:30 a.m. to 5 p.m.
- b2 UrgentCare Main Street | Weekdays, from 8 a.m. to 7 p.m. and weekends from 9 a.m. to 5 p.m.
Hours and Locations for Viral Triage Clinics
- Bozeman Health Deaconess Hospital, Entrance 4 | Weekdays from 8 a.m. to 5 p.m. Saturday from 8 a.m. to noon.
- Bozeman Health Belgrade Clinic + UrgentCare | Weekdays, from 8 a.m. to 7 p.m. | Weekends, from 9 a.m. to 5 p.m.
- Big Sky Medical Center | Everyday, from 8 a.m. to 5 p.m.
Infection Control Guidance for Preventing Transmission of Respiratory Illness
WASH YOUR HANDS
The most important way to help prevent transmission of respiratory illness is through practicing good hand hygiene.
- Washing hands for 20 seconds with soap and water is most effective in killing viruses.
- Hand sanitizer with 40-60% alcohol is an alternative until you can wash your hands with soap and water.
COVER YOUR COUGH AND SNEEZE
- Cough and sneeze into your elbow to prevent the spread of germs.
- Throw used tissues into the garbage. Immediately wash your hands after coughing or sneezing.
STAY HOME if you are feeling ill.
- Do not go to work if you have a respiratory illness.
- Do not travel if you have a respiratory illness.
GET YOUR FLU SHOT
- Influenza symptoms are very similar to COVID-19 and the flu is more common than COVID-19. This will also help your doctor narrow the diagnosis if you were to get symptoms later.
If you need to go to the doctor for respiratory symptoms, call ahead to your primary care provider or to UrgentCare. This allows clinics and healthcare providers to properly ensure they can protect others, including those who may be in the waiting areas, health care workers, your family and friends.
Public and Global Health Information
COVID-19 Testing Prices
In accordance with the CARES act, Bozeman Health's charge for COVID-19 test specimen collection is $75.00 (effective April 1, 2020). Other tests and screening may be ordered and provided at the same time of service, which will affect a total bill for this service.
The cost of COVID-19 testing will be submitted to your health insurance, which we will verify when we register you.
If you do not have health insurance, COVID-19 specimen collection is available as a self-pay service for $37.50.
For anyone who cannot afford to pay, financial assistance is available. Please complete and submit a financial assistance application which can be accessed by https://www.bozemanhealth.org/media/1578/financial-assistance-application-2019-english-final.pdf or contact Patient Financial Services at 406-414-1720.